Viber Business Messages allow companies to communicate with customers directly through the Viber messaging app using a verified brand sender.
Businesses can send:
Messages can include text, images or video, buttons and links, files, surveys, and promotional carousels, making them vastly more engaging than standard SMS.
Viber supports both one-way notifications and two-way conversations with customers.
Used for:
Used for:
Used for:
Viber supports a massive array of rich interactive formats.
Messaging apps typically achieve higher open rates than email or SMS because messages appear directly in a user's main communication channel.
| Feature | SMS | Viber |
|---|---|---|
| Branding | ❌ | ✔ |
| Images | ❌ | ✔ |
| Buttons | ❌ | ✔ |
| Cost | Higher | Lower |
| Engagement | Medium | High |
Global Delivery
Verified Service
📦 Your order #48321 has been shipped.
Track delivery:
https://example.com/track
Expected delivery: Tomorrow
Connect your system to the SMSBAT API
Upload your customer phone numbers
Submit message templates
Start sending Viber messages globally
Send Viber Business Messages worldwide including:
... and 100+ other countries.
Never miss a critical support window.
Download the SMSBAT Omnichannel Mobile App to manage conversations, apply tags, and close tickets directly from your smartphone.
