What are Viber Business Messages?
Viber Business Messages allow companies to send branded messages directly to users in the Viber app. Businesses can send:
- promotional campaigns
- OTP verification codes
- delivery notifications
- customer support messages
Messages support images, buttons, videos and rich media, which makes them more engaging than traditional SMS.
Viber Messaging Use Cases
eCommerce
- order confirmations
- delivery updates
- abandoned cart reminders
Banking
- OTP authentication
- payment alerts
Logistics
- shipment tracking
- delivery notifications
Customer Support
- chatbot conversations
- service alerts
Viber vs SMS for Business Messaging
| Feature | SMS | Viber |
|---|---|---|
| Branding | ❌ | ✔ |
| Buttons | ❌ | ✔ |
| Images | ❌ | ✔ |
| Cost | Higher | Lower |
| Engagement | Medium | High |
Viber Business Messages API
SMSBAT provides direct access to the Viber Business Messaging API. Developers can send messages using a simple REST request.
{
"messages": [
{
"from": "YourBrand",
"to": "380931234567",
"type": "viber_promo",
"text": "Hello from SMSBAT"
}
]
}How to Send Viber Business Messages with SMSBAT
Connect to the SMSBAT API
Upload your phone number list
Create message templates
Send Viber messages worldwide
Why Businesses Choose SMSBAT
Viber Business Messages Pricing
SMSBAT provides transparent pricing for Viber Business Messages depending on: - destination country - message type - delivery route Message types supported:
| Message type | Description |
|---|---|
| OTP | authentication and verification codes |
| Transactional | order confirmations, alerts, notifications |
| Promotional | marketing campaigns |
| Conversation session | two-way messaging with users |
Country | OTP message rate | Transactional message | Promo message | Conversation session | International message rate | Monthly Minimum Commitment Fee |
|---|---|---|---|---|---|---|
| Armenia | 0.0031 € | 0.0035 € | 0.0104 € | 0.0138 € | 0.0575 € | 115 € |
| Bangladesh | 0.0010 € | 0.0012 € | 0.0033 € | 0.0040 € | 0.0886 € | 115 € |
| Bosnia and Herzegovina | 0.0041 € | 0.0046 € | 0.0115 € | 0.0104 € | 0.0184 € | 115 € |
| Bulgaria | 0.0204 € | 0.0207 € | 0.0345 € | 0.0200 € | 0.0345 € | 175 € |
| Croatia | 0.0052 € | 0.0058 € | 0.0150 € | 0.0138 € | 0.0230 € | 115 € |
| Cyprus | 0.0073 € | 0.0058 € | 0.0086 € | 0.0138 € | 0.0086 € | 115 € |
| Georgia | 0.0073 € | 0.0023 € | 0.0092 € | 0.0115 € | 0.0403 € | 115 € |
| Germany | 0.0073 € | 0.0115 € | 0.0230 € | 0.0189 € | 0.0247 € | 115 € |
| Greece | 0.0073 € | 0.0104 € | 0.0219 € | 0.0173 € | 0.0219 € | 175 € |
| Hungary | 0.0073 € | 0.0058 € | 0.0173 € | 0.0115 € | 0.0173 € | 175 € |
| Iraq | 0.0073 € | 0.0040 € | 0.0069 € | 0.0104 € | 0.0897 € | 175 € |
| Lithuania | 0.0073 € | 0.0046 € | 0.0104 € | 0.0138 € | 0.0115 € | 115 € |
| Moldova | 0.0073 € | 0.0104 € | 0.0127 € | 0.0138 € | 0.0150 € | 175 € |
| Montenegro | 0.0073 € | 0.0035 € | 0.0104 € | 0.0113 € | 0.0276 € | 115 € |
| Nepal | 0.0073 € | 0.0008 € | 0.0018 € | 0.0023 € | 0.0667 € | 115 € |